Make Your Problems Disappear
Customer has network of about 15 PCs connected to a fileserver that provides files storage and shared accounting software. There is WiFi available in some parts of the building. Many of the PCs are aging and most employees have color inkjet printers attached to their PC.
Customer uses MS Office that is not cloud based. Server backup is done manually to an external disk that is taken offsite. The server is about 8 years old has RAID drives with a redundant power supplies.
The remaining power supply fails making the server crash and the O/S unable to boot back up. There is no maintenance on the server. It is almost Christmas.
Prior to the server crash, Code Vapor had contacted the company and made a proposal for the Concierge Service program. Company accepted the proposal and shortly the server fails. Code vapor does the following: