Code Vapor provides IT service and support across a wide spectrum of computer devices and telephony systems. These services can be purchased in the most cost effective model of Managed Proactive Services.
Managed Proactive Services
Managed Proactive Services is the best solution, in that issues are resolved quickly and technology is put in place that focuses on issue prevention. For a small monthly fee, you purchase a slice of ‘corporate level support’ that provides peace of mind and a trusted IT advisor. A dedicated resource looks after your technology needs where it would be financially impossible to have the same service in house for small businesses.
Some customers may be eligible for the Concierge Technology Service program! Click here for more details.
Support include the following services:
|Managed Antivirus & Malware||Automatic detection and removal of virus and malware exploits|
|Patch Management||Operating systems patches are applied and tracked automatically|
|Remote Control||Support and services can be rendered remotely|
|Document Backup Only||Back up your documents to the cloud|
|Complete PC backup||Backup all the data on your PC to local storage and/or the cloud|
|Managed Office 365||Management of email and spam control|
|PC Obsolesce Program||Know when your PCs should be upgraded with a budget schedule|
|Self Healing||Automated background software will auto correct many problems|
|Virtual Technology Officer (VTO)||Have access to advanced technical resources that you can trust|
|Cybercare 360 Training||Make sure your employees know how to protect your business from cyber threats|
|Cybercare 360 Testing||Run simulated phishing and social engineering tests on your employees to ensure they are prepared|
|Monthly Reports||Detailed reports on the health of your computer assets|
|File server, router, filter and firewall support||Management and monitoring of network devices|
|Low cost telephony solutions||VOIP telephone options for small business|
|SOT Desktop Services||Slice of Time desktop services offers weekly visits|