Why Our Customers Choose Code Vapor Technology Services
Three Premium Service Options
We offer three ways to get your problems and questions answered and resolved.
- Concierge Service is our premium, comprehensive service plan. It is the most popular and the majority of our larger customers select this plan.
- The Protection Plans are designed for small businesses with 1-3 PCs and simple networks.
- Standard Service is full rate, on-demand service to your location.
Concierge Service
Code Vapor believes in personalized, responsive customer service. This is why we created a concierge IT service model for small business. Our customers love it and you will too!
We are a team of experienced IT professionals with 20+ years experience, delivering focus, high impart IT services to select customers in greater Indianapolis market.
Large business owners have an IT department with many specialities such as networking, web design, help desk, desktop services, etc. Unfortunately small business cannot afford this model and must rely on a multitude of small disconnected vendors.
Four and five star hotels have concierge desks and some medical practices have concierge doctors that fully cater to their specific clients. This is what Code Vapor's Concierge service does, and does well.
Protection Plans
Protection plans cover individual PCs. This plans are designed for very small businesses with 1 - 3 employees. They offer automated management of the PC, Virus and Malware Protection, and Cyber Security Training and Discounts off standard rates.
Click on one of the following links for more information:
Standard Service
Standard service provides the same great, friendly service, but at standard rates and response times. The current rate is $135 hour, $49 on-site fee and one hour minimum. The customer has up to 7 days to convert the service to the Concierge Plan or the Protection Plan at the reduced rates.
Cost Effective Solutions and Rates
Our overhead is low and we use virtual offices. We offer significants discounts to Concierge customers, Protection plans and Non-profits.
Knowledgeable Engineers
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Our Ethics
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Our Hardware Solutions
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One Stop Technology Consultants
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WHAT IS “INFORMATION TECHNOLOGY CONCIERGE SERVICES”?
Code Vapor believes in personalized, responsive customer service. This is why we created a concierge IT service model for small business. Our customers love it and you will too!
We are a team of experienced IT professionals with 20+ years experience, delivering focus, high impart IT services to select customers in greater Indianapolis market.
Large business owners have an IT department with many specialities such as networking, web design, help desk, desktop services, etc. Unfortunately small business cannot afford this model and must rely on a multitude of small disconnected vendors.
Four and five star hotels have concierge desks and some medical practices have concierge doctors that fully cater to their specific clients. This is what Code Vapor’s Concierge service does, and does well.
Click on the button below to learn more about the advantages of the Code Vapor concierge model.
A Customer Focused Technology Provider
Small Business Solutions @ Small Business Pricing
Managed Services
Keeping focus on your core target
We believe that managed IT services allows our clients to focus on their core business while eliminating the worry of providing reliable technology and support to their employees. Click on the button below to learn how Code Vapor can cost effectively lower your IT management costs.
Hardware Procurement & Management
Saving time and money
Code Vapor sells the latest technology specifically scoped for the small business budget. From business quality PCs to switches and Wifi access points, our solutions are reliable and budget friendly. Click the button below to discover how our pre-stock program allows you to have a new employee up and running in about a day!
Cyber Security
Keeping your assets secure
Cyber hacking is a significant problem in 2021. Complete protection can be very expensive and large corporations have departments responsible for this. Using the 80/20 rule, the majority of cyber security problems can be solved by spending only 20%. Our cyber security protections and training is included in our managed services! Click on the button below to learn how Code Vapor can protect you data assets.
Technology
Comprehensive Tech
Code Vapor provides additional services beyond general IT services such as desktop PC, wireless and network support.
We can install and manage single IP phones solutions or provide multiple phones with fax, DID number and auto attendant solutions at very low monthly rates.
We are a dealer for state-of-art video conference systems that are half the price of many competitor solutions. We even have built video green screen studios and helped with small video productions.
We partner with a company who cannot only create stunning websites but will integrate all your marketing materials, strategies and SEO, so that really make a impact.
What Our Customers Are Saying About Our Service!
Hands down the best IT Company we have partnered with in the 10 years I personally been with the company. Allan is who we always work with specifically. He goes above and beyond to meet our needs. I recently got a new computer and he personally came to my house to swap out my old and get me up and running again. We got connected with him when we had a major company issue and from then on Code Vapor has never let us down and by far exceeded our expectations. Professional, responsive, great ideas, reliable. The complete package.
I obtained three quotes for my project (replacement of an outdated wifi system in our church) and Code Vapor’s quote was one of them. After reviewing the quotes to make sure that I was comparing apples-to-apples I found that the quote from Code Vapor was not only very reasonable but was considerably less than the others. Allan perform the work quickly, professionally and on time. I would recommend Code Vapor to anyone seeking any type of IT services.
Allan Smith of Code Vapor provides knowledgeable service and support to our office, including oversight of upgrades to equipment, network services, and software upgrades. The support ticket process is user-friendly and convenient. We are grateful for his support of our varied IT needs.
Allan, from Code Vapor has expanded his scope of service and is now our main IT provider. Allan’s customer service is fantastic and we consider him a trusted partner of our business when it comes to the following : outfitting new and used PC’s for our office staff throughout the country, phone system support / integration, Microsoft configuration and support, network security, and systems hardware configuration. Allan’s follow through has proven to be impeccable, he reacts to our needs without delay, and he makes proactive suggestions that have proven to be beneficial to our business. For these reasons, we recommend Allan and Code Vapor regarding all applicable IT service needs for your business.
Allan is great to work with, he is always willing to help us with any and all of our crazy tech related requests. We have been working with Allan for almost a year and half and he is timely, knowledgeable, and friendly. I recommend reaching out to Allan at Cope Vapor if you are looking for a reliable and trustworthy tech provider.
This company is great to work with. They answer emails and calls promptly. Waiting for tech support to respond can make the difference in our success, so having it quickly is wonderful. I highly recommend Code Vapor.
Very professional, installation of hardware was neat and orderly, all software installed in timely manner. Would recommend to others who need this service, also gives a rate for non profit and churches.
Outstanding job! Great customer service, always polite, and willing to answer all of our questions.
My team at NCW has had the pleasure of working with Allan Smith at Code Vapor for over a year now. The relationship started with Allan helping us in an emergency situation, involving a malfunction and disruption of our company email service. Allan was swift with implementing a solution that allowed our team to get back to a productive state and made sure our network was secure moving forward.
Working Allan at Code Vapor has been a fantastic experience. I am a small business owner, and having an IT person on staff is simply not feasible. Finding someone that would take the time to learn our business, and what our real IT needs were was a very big concern. Allan came in on day one and alleviated those concerns.
I explained what I thought we needed, and we talked through all of the options that he can bring as solutions. He took something that I believed to be a weakness for us and turned it into a big strength. Allan realizes that there is not one right solution for everyone. He takes the time to really understand what you need, and what will help your organization succeed. I highly recommend Allan and Code Vapor to take care of your IT services. It has been a true pleasure working with him.
Allan at Code Vapor is great to work with. Allan has done more than just a network install for us, he has done projects such as computer repairs all the way up to running all tech equipment at our annual company meeting. I recommend using Allan for any and all of your tech needs.
